Returns & Exchanges
At Idyl, we want you to love every piece you wear, which is why we offer a seamless 30-day return policy for all unworn items in their original packaging. Simply initiate your request through our portal to receive a prepaid shipping label and start your refund or exchange process.
Return Process
- 1.Initiate Your Return
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.
- 2.Pack Your Items
Place the items in their original packaging, ensuring all tags are attached and the garment is in its original condition.
- 3.Ship It Back
Print the prepaid shipping label provided by the portal and drop off your package at any authorized carrier location.
- 4.Receive Your Refund
Once our warehouse inspects the returned items, your refund will be processed back to your original payment method within 5-7 business days.